Due to health safety concerns, food items are not returnable.  If you did not receive what you ordered, please contact info@watsonschocolates.com or call us at 716-875-6643 and we will correct the situation as quickly as possible.

Watson’s Chocolates cannot be held responsible for, nor will we replace, any melted or damaged chocolate due to temperature and/or humidity considerations.

Watson’s is NOT RESPONSIBLE for lost or stolen packages. If your package is lost or stolen please contact UPS at https://www.ups.com/us/en/support/tracking-support.page or 1(800) 742-5877.