Terms of service

JOLLY10 Coupon
Discount is valid online-only for 10% off of one order per customer until 12/31/2024 at 11:59 p.m. ET. 

Our Business, Customer Service, and Shipping Departments are open Monday-Friday, 8:30-4:30 EST and can be reached at (716)875-6643.

Watson’s Chocolates cannot be held responsible for, nor will we replace, any melted or damaged chocolate due to temperature and/or humidity considerations unless customers purchased a cooler & ice pack, upgraded shipping to Overnight Delivery (1-day) AND purchased delivery signature.

During certain months and to certain locations, Watson's reserves the right to automatically charge for coolers and ice and upgraded shipping option to assist in the safe and timely transport of our products.

Watson’s is not responsible for lost or stolen packages. If your package is lost or stolen please contact UPS at https://www.ups.com/us/en/support/tracking-support.page or 1 (800) 742-5877.

Watson's reserves the right to increase the price for shipping on larger orders ($100 or more). If this happens, Watson's will call or email you with details and always provide you with a shipping estimate. Watson's also reserves the right to charge for additional coolers ($7.95 each) on large orders.